When you see a cushion, you want to lean on it. And when you do, it feels soft and comfortable. In words too, there are “cushion words” that make listeners pleased and comfortable. Before you ask someone to do something, if you say words like “Excuse me,” “I am sorry to bother you,” “I am afraid but,” or “If you don’t mind,” you will get rid of objectionable feelings and make them feel respected. Try not to forget to use these cushion words because they can even turn hard words into soft words.
- Reference
- Examples of Cushion Words
- “Sorry, but would you please help me?”
- “Honey, I know you are busy, but would you do me a favor?”
- “I’m sorry, but you caught me at a bad time.”
- “If you don’t mind, may I ask you one more time?”
- “Excuse me, but may I come in?”
- “I’m sorry, but would you say that again?”