Mutual Respect, the Key Principle for Successful Organizations

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Recently, there have been a report that rude speech and behavior negatively impact job satisfaction or work performance. According to a survey done on 3,000 workers by Pearson and Foras (who are economists), workers who experience rudeness become less attached to their organizations and less efficient in their work from the emotional shock; and so their performance at work decreases significantly. Rudeness at work increases the overall stress of workers, even affecting the achievements of the organization.

On the contrary, a culture of mutual respect creates the workplace atmosphere for you to want to work. One of the common features of companies that aim for a good workplace is that they clearly express the words respect and consideration in their management philosophy or core values. For instance, Southwest Airlines has a principle, “The interest, respect, and thoughtful behaviors that are required when we deal with customers must be observed among members, too.” Starbucks has a principle, “We provide the best working environment for our employees and create a culture that respects each other.” And the principle of Boeing states, “Employees must respect one another,” and the principle of Four Seasons Hotels states, “You must treat one another the same way you want to be treated by them.” As we can see in the aforementioned examples, respect for one another is the key to success of an organization.

Respecting is to value others and treat them with care and kindness. A culture of mutual respect not only enhances the quality of life, but also positively affects the outcome of work. If we treat our brothers and sisters with respect and thoughtful behavior, we will surely reap abundant good results in the gospel.